Returns & Exchanges
Our Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.
Return Requirements
- Items must be returned within 30 days of delivery
- Items must be unworn, unused, and in original condition
- Items must include all original tags and packaging
- Include your order number and reason for return
How to Return an Item
- Contact our customer service team to initiate a return
- We'll provide you with a return shipping label
- Pack your item securely in its original packaging
- Attach the return label and drop it off at any carrier location
- Once we receive your return, we'll process your refund within 5-7 business days
Exchanges
If you'd like to exchange an item for a different size or style, please return the original item and place a new order. This ensures you get your preferred item as quickly as possible.
Non-Returnable Items
- Personalized or custom-made items
- Items marked as final sale
- Gift cards
- Downloadable products
Return Shipping Costs
We provide free return shipping for defective or incorrect items. For other returns, a ₦7.99 return shipping fee will be deducted from your refund.